Webinars - technical information

Upon successful registration, the access link to the webinar and your personal access token will be sent to you by e-mail the day before the webinar takes place.

qualityaustria webinars run via the ClickMeeting platform.

If you are using a PC, no software installation is required to participate in these webinars.

Participation is also possible via the ClickMeetig app on your smartphone .

A purely acoustic participation can also take place via telephone connection. To do this, dial in from Austria with this number (Praha) +420 (2) 3409-3808 and use the telephone pin from the e-mail you have received (e.g. 929453 #).

Tips

  • Use headphones for a clearer sound.
  • With a direct LAN connection you usually have a better connection than with WLAN.
  • During the webinar, turn off all programs that access your Internet connection, thus reducing your bandwidth (e.g. Skype).
  • Turn off your mobile device's Wi-Fi feature unless you need it.
  • Make sure you have the sound on your computer turned on and turned up loud enough.
  • Check your port settings (see System Requirements below).
  • Download the smartphone app in advance on your smartphone to have a quick alternative in case of emergency.

System Requirements

Computer

  • You will need either integrated / external speakers or preferably headphones.
  • 1.4 GHz Intel Pentium 4 or faster processor (or equivalent):
    Windows XP
    Windows 7
  • 2 GHz Intel Pentium 4 or faster processor (or equivalent):
    Windows Vista
    Windows XP
    Windows Vista
    Windows 7
    Windows 8
    Windows 10 (32-bit / 64-bit editions with 32-bit browser)
  • 512 MB RAM (1 GB recommended):
    Windows XP
    Windows 7
  • 1 GB RAM (2 GB recommended):
    Windows Vista
    Windows 8
    Windows 10
  • Latest browser version:
    Microsoft Edge
    Mozilla Firefox
    Google Chrome
  • Ports:
    For optimal use, the platform recommends outbound configurations over TCP ports 1935, 80, and 443. Details can be found here.

Mac

  • You will need either integrated / external speakers or preferably headphones.
  • 1.83 GHz Intel CoreTM Duo or faster processor (or equivalent)
  • Operating system:
    Mac OS X v10.4,
    10.5
    10.6 (Intel)
    or higher
  • 512 MB RAM (1 GB recommended)
  • Latest browser version:
    Microsoft Internet Explorer
    Mozilla Firefox
    Google Chrome
  • Ports
    For optimal use, the platform recommends outbound configurations over TCP ports 1935, 80, and 443. Details can be found here.

 

Smartphone

with the ClickMeeting app

 

Phone dial-in

Acoustic participation over the telephone line +420 (2) 3409-3808 and the sent telephone pin.

Helpful links

ClickMeeting

Windows

Apple

+385 99 654 6542